Inbound calls without lost context
The voice agent can answer a call, capture the request, generate a transcript, and update the CRM with a contact, note or task depending on the configured flow.
SIA AI can work as a voice AI agent for businesses that want to answer inbound calls — including out-of-hours — capture every request, and automatically push the information into the CRM. The agent uses a natural voice, can run 24/7, and connects to email, calendar, CRM and other systems via API.
The voice agent can answer a call, capture the request, generate a transcript, and update the CRM with a contact, note or task depending on the configured flow.
It can be activated for evening calls, weekends, holidays, or whenever the human line is busy.
The agent can check availability, create appointments, and sync with Google Calendar or Outlook.
After a request, email confirmations, follow-ups or tasks can trigger automatically without manually transferring information.
A call doesn't stay a separate record. The outcome can flow into the CRM so the human team continues from the same customer context.
SIA AI can run as overflow, out-of-hours, or first-line coverage — complementing the existing team rather than replacing it.
Does it speak Greek?
Yes, with a natural Greek voice.
Can it answer inbound calls?
Yes, with its own phone number.
What happens after the call?
A transcript can be generated and the CRM updated with a contact, note, task, or another configured outcome.
Can it book appointments?
Yes, with Google Calendar and Outlook.
Can it run only when the line is busy?
Yes, as busy-line or out-of-hours coverage.
Can it run 24/7?
Yes.
Can it connect to a different CRM?
Yes, when a suitable REST API is available.